Privacy Policy

1. Information We Collect

When you purchase or inquire about high-precision silicone washers, plumbing supplies, or sanitary fittings from Allied Agencies, we collect only the necessary information to fulfill your orders and deliver support:

• Contact Details: Full name, shipping and billing address, email address, and mobile contact number.
• Order History: Product SKUs, quantity, trade counter invoice references, and dispatch tracking status.
• Technical Enquiry Details: Plumbing specifications, valve dimensions, or custom requirements submitted through our contact or order request forms.

2. Payment Processing Security

All online payments on Allied Agencies are securely processed through trusted third-party payment gateways (including Razorpay and official banking networks). We do not store, log, or have access to your full credit card numbers, debit card PINs, CVV codes, or UPI passwords on our local databases.

3. How We Use Your Data

Your personal data is strictly utilized for legitimate business purposes:

• Generating official GST tax invoices under GSTIN: 33AJDPS6265K1ZU.
• Dispatching packages via courier or logistics partners across Tamil Nadu and Pan-India.
• Providing SMS, WhatsApp, and email order confirmations, tracking links, and delivery updates.
• Customer service and verification of product warranty or replacement requests.

4. Data Retention & Customer Rights

We retain transaction and billing records as required under Indian commercial and taxation laws. You have the right to request access to, correction of, or deletion of your customer account profile by reaching out to our customer support desk.